GSAT & GPINOY is available nationwide. It is an alternative source of international entertainment and information in areas beyond the reach of cable television.

You may purchase the GSAT & GPINOY box in any of our authorized dealers near you.

Receiver boxes need to be activated through satellite signal to start the legal subscription. Your subscription starts the same day of activation. Only the dealer has the authorization to send an activation request to GSAT Office. Contact your dealer/installer for the initial activation of your GSAT/GPINOY box.

You must submit the following information to your dealer or installer to activate your unit:

*Name
*Address
*Contact Number
*Email Address
*Box Number
*Smartcard Number

GPINOY and GSAT HD box has 1 year warranty from the date of activation.
Warranty excludes the following:
*Satellite dish and accessories
*Remote control
*Battery of remote control
*HDMI
*RCA
*Adapter

Warranty does not cover the following:
*Failure of the box from abuse, misuse, or use for other than intended purpose.
*Damage to the box caused by accidents, fires, floods, or acts of God.

On your remote, press the " INFO " button.

On your remote, press the " INFO " button twice.

On the website menu bar, click " Distributors " and search your province to easily locate the GSAT dealer near you.

A. DEALER
*GSAT & GPINOY cards are available nationwide.
*You may purchase a prepaid card in any of our authorized dealers near you.

B. LOADING MERCHANTS
*Cebuana Lhuiller
*Load Central
*ULoad Machine
*TPC
*GCASH Pay Bills

C. BANK DEPOSIT/BDO
*Go to the nearest BDO branch.
*Fill up the deposit slip.
*After payment, email the deposit slip with your smartcard number or box number, complete name, contact number, and the preferred package(s).
*Email Address: support@gsat.asia
*Facebook: Global Satellite - GSAT

*Account Name: Global Satellite Technology Services, Inc.
*Account Number: 145-002207-1

A. Via Text Message

For GSAT & GPINOY SUBSCRIBERS:
On your cellular phone, type:

SMARTCARD/BOX NUMBER[space]SECURITY CODE

*Example: 7740537123456425 1234567891111111

Send to:
0998 975 1200
0998 595 7313
0917 886 7360
0917 811 4728
4681 4769 (For SMART users *P1.00 cost per transaction - regular load)
0919 160 4728 (For NON-SMART users *P1.00 cost per transaction - regular load)

The box will be activated within five (5) minutes.
*Please ensure that your box is turned on.

B. Via Facebook Messenger

*Search on Facebook: Global Satellite - GSAT
*Click the message icon
*Type:

Box number[space]securitycode

*Example: 7740537123456425 1234567891111111

C. Via Website

Go to www.gsat.asia; type your box number and security code.

C.1. How do I use the subscription status tool?
1. Input the captcha code that appears on the screen in the first "Captcha Code" field.
2. Input your box number on the "Box Number" field.
3. Click "Submit" and wait for the subscription details to show below.

No. Once load has been sent and received, the transaction is final. Load cards are non-transferable, non-replaceable, and non-refundable.

Yes. All packages are now available to any GPINOY or GSAT HD box.

Multiple subscription is allowed, but same denomination.

If the denomination you wish to reload is different from your existing load, please wait for it to expire before re-loading.

Load upgrade is allowed, but upgrading your load to a higher package while enrolled in a lower package will have to forfeit the remaining days of your existing load.

Due to the nature of technology, all satellite dishes are affected by the weather and the signal does drop out when it rains. Signal will restore once the weather eases. If your signal is dropping out when it is not raining or during only light showers, then your dish may need re-aligning.

No, the smartcard is paired to your set top box. Do not transfer it to others or do not insert it into any other decoder.

Put the smartcard into your decoder in arrow direction with the chip facing down.

*Do not remove the smartcard from time to time as you may damage the gold chip.

Yes, as long as the connection of your unit is okay and the dish signal is at its peak. Charges will be shouldered by the subscriber upon request for re-installation.

Yes, you may. Installation guidelines will also be available upon purchasing the unit, but it's not advisable.

Call your dealer/agent immediately to DEACTIVATE your lost or stolen unit. This will help prevent someone from using it. In the event that you can't find your unit, you can purchase a new unit from your dealer.

Reset the unit. On your remote, press:

*MENU
*INSTALLATION
*SETTINGS / SYSTEM SETTINGS
*DEFAULT SETTINGS
*INPUT 0000
*PRESS OK

If it is still not working, please contact your dealer or agent for further assistance.

The E14 No Authorization and No Access errors will only appear if your box is not activated or the subscription has expired.

If your box is newly installed, you need to contact your dealer to activate your unit.

If your load has expired, you have to re-load your unit. Prepaid cards are available from your dealer.

Make sure all cables are connected securely at the back of the TV and receiver. If any other equipment is connected between the TV and receiver, ensure these connections are secured as well.

Change your TV input. On your original TV remote, locate the INPUT button (may also be labeled SOURCE). Press the INPUT or SOURCE button.

*If you are using the HDMI cable, choose HDMI 1 or HDMI 2 input.
*If you are using the RCA cable, choose the AV input.

Text format:

REFRESH *space* BOX NUMBER

*Example:
REFRESH 7740537000123456
REFRESH 7740537100123456
REFRESH 02500123456 (11-DIGITS ONLY)
REFRESH 01800123456 (11-DIGITS ONLY)

Send to:
0919 160 4728 (For Non-Smart Users)
4681 4769 (For Smart Users)